Hilton Funeral Home Community Survey

In order to continually improve the services at Hilton Funeral Home, we are asking for your assistance. We are conducting a survey to determine how members of our community plan for one of the hardest things a family has to face…the death of a loved one.

The brief questions that follow are designed to help us:

Know more about what families want and need at this most difficult time
Improve our level of service by knowing what is important to you

Please submit the answered questions below. This will allow us to assist in providing better service to those in our community.

1. Have you ever made funeral arrangements for family or friends?

Never
Last 12 mos.
1-2 years
2 years +

2. Are you aware that you can prearrange and pre-fund a funeral?

Yes
No

3. What do you consider the most difficult part of funeral arrangements? (Choose all that apply)

Selecting a funeral home
Selecting a casket
Selecting a cemetery
Selecting burial or cremation
Other:

4. If choosing for yourself, which would you select?

Burial
Cremation

5. The average cost of a funeral is?

Under $1,000
$1,000 - $2,500
$2,500-$5,000
$5,000-$7,500
$7,500-$10,000
over $10,000

6. The average cost of a cremation is?

Under $1,000
$1,000 - $2,500
$2,500-$5,000
$5,000-$7,500
$7,500-$10,000
over $10,000

7. Do you own cemetery property?

Yes
No

8. Have you made arrangements for and pre-funded your funeral?

Yes
No

9. Are you or anyone in your home a military veteran?

Yes
No

10. Are your loved ones aware of your preference in funeral arrangements?

Yes
No

11. When selecting a funeral home - you look for? (Choose all that apply)

Convenience (location)
Reputation
Cost
Past experience
Personal contact
Locally owned

12. In the event of your death, who will make your arrangements?

Spouse
Children
Other family member
Friend

13. Would it give you peace of mind to know your funeral is planned and funds have been set aside in advance, thereby helping relieve your family of this burden?

Yes
No

14. Are you aware there are various payment plans available through Forethought® funeral planning?

Yes
No

15. What is your age?

Under 45
46-55
56-65
66-75
76 or older

16. Are you currently...

Employed
Semi-Retired
Retired

17. Have you considered planning for your funeral in advance?

Yes
No

18. Would you like to receive free information on funeral planning?

Yes
No

Contact name
Phone:
Address:
Address:	(optional)
Town/City:
State
Zip:
E-mail address:

0806